Privacy Policy

1. Information We Collect

We collect information you voluntarily provide when contacting us, including your name, email address, phone number, and project details. We also collect basic analytics data such as page views and browser information to improve our website. If you make payments through bKash or Nagad, we may collect limited transaction metadata (e.g., transaction ID, timestamp) necessary to confirm payment. We do not store bKash/Nagad PINs or full account credentials.

2. How We Use Your Information

We use your information to respond to inquiries, provide services, send project updates, and improve our offerings. We do not sell your personal information to third parties.

3. Data Protection

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Data Storage

Your data is stored securely on encrypted servers and processed in compliance with the Bangladesh Digital Security Act 2018. We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Bangladeshi law.

5. Cookies

Our website uses cookies for analytics and functionality. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

6. Third-Party Services

We use the following third-party services, each governed by its own privacy policy:

• Payment Processors — bKash and Nagad are used to process payments. Transaction data is handled directly by these providers; we do not have access to your bKash or Nagad account credentials.
• Analytics — We use privacy-focused analytics tools to understand website usage patterns. These tools may collect anonymised data such as pages visited and session duration.
• Communication — Email correspondence may be processed through third-party email service providers.

We encourage you to review the privacy policies of these third-party providers for full details on how they handle your data.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the details below.

8. Contact

Orixa
Shop 5/57, Paltan China Town, Level 4
Dhaka 1000, Bangladesh
[email protected]